Privacy

Secret Foliage prioritizes your privacy and handle your data with the utmost care. This privacy policy outlines how we collect, use, and protect your personal information, as well as your rights regarding the data you provide us.

Effective Date: June 12th, 2024

By using our website and services, you agree to the terms outlined in this privacy policy. If you have any questions, please contact us via email.

How do we process your data?

We process only the data necessary to provide our services. We handle your information carefully and do not share it with third parties for commercial purposes.

Website and Services Use:

Data Collection and Usage:

• We collect information needed to provide and improve our services. This includes your name, address, contact details, and payment information.
• We do not use your data for unsolicited marketing purposes.
• Any automatic data collection (e.g., IP address, browser type) is used solely to enhance our services and is not considered personal information.

Data Security:

We implement appropriate technical and organizational measures to protect your data from misuse, loss, or unauthorized access.

Data Sharing:

We share your data only with trusted third parties necessary to fulfill our services, such as payment processors and delivery services. These parties are bound by confidentiality agreements.

More Specific Details

Webshop Software, Email, and Mailing Lists:

We use Shopify for regular business emails. Shopify has measures in place to prevent data misuse, loss, or corruption. Shopify does not have access to our email traffic, which is handled confidentially.

Payment Processors:

We use Mollie and Paypal to process payments. They handles your payment information securely and may use anonymized data to improve their services. Mollie’s data protection measures apply to any third-party services they use.

Transport and Logistics:

To ensure successful delivery, we share your name and address with our delivery partners. This information is used solely for delivery purposes and may be shared with subcontractors as needed.

What Are the General Data Processing Purposes?

• Your data is used solely to provide our services. We do not share your information with third parties for marketing purposes.
• If we need to contact you for reasons not related to a request, we will ask for your explicit consent first.

Cooperation with Tax and Criminal Investigations

We may be required by law to share your data with government authorities for tax or criminal investigations. We will comply with such requests while attempting to protect your privacy as much as possible.

Retention Periods

We retain your data as long as you are a client. If you request to stop using our services, we will delete your data, except for information we are legally required to keep for administrative purposes.

Your Rights

Access and Rectification:

You have the right to view and correct the data we hold about you. Requests can be made to our privacy contact and will be addressed within 30 days.

Restriction and Portability:

You can request to limit the processing of your data or have your data transferred to a third party. Such requests will be processed within 30 days.

Objection and Automated Decision-Making:

You have the right to object to the processing of your data. If you believe you are subject to automated decision-making or profiling, please contact our privacy officer.

Complaints:

If you believe we are misusing your data, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Updates of Our Privacy Policy

We may update our privacy policy periodically. The latest version will always be available on our website. If significant changes affect how we process your data, we will notify you via email.

Thank you for trusting Secret Foliage with your personal information. For any questions or concerns, feel free to reach out to our team.